FAQ’s

Q: How do I know the First Year Formula and Fresh Start Formula actually help students succeed?
A: Our formulas are grounded in the latest research on what predicts student success. Studies show that non-academic skills such as emotional regulation, time management, motivation, and self-advocacy, are just as important as intelligence. Our systematic approach is built on these findings and the 7 Pillars of Academic Success, helping students develop the complete skill set they need to thrive, not just survive.

Q: Is this just academic skills tutoring in a group setting?
A: Not at all. Academic strategies are only one pillar of our comprehensive approach. Our forumlas are not tutoring, study skills training, or subject-specific support. We provide transformational coaching that supports the whole student: mindset, motivation, emotional wellbeing, daily habits, and independence. The skills your child develops extend far beyond the classroom and last throughout their university journey and career.

Q: What do your formulas offer that my child's university doesn't?
A: Your child's university offers reactive support when problems arise. We provide proactive formulas that prevent the crisis. While campus services are often generic, one-size-fits-all approaches, our small cohorts (maximum 10 students) deliver personalised attention within a supportive peer community. Your child gets expert coaching plus the accountability and friendship of others navigating the same transition.

Q: How structured are your programs? Do you have a proven system?
A: Absolutely. Our formulas follow the research-backed 7 Pillars of Academic Success framework, developed from over seven years of direct student support experience. Every session builds systematically on the previous one (no random tips or scattered advice). While the formula provides proven structure, each cohort is tailored to the specific needs and goals of the students in that group.

Q: How will you personalise the experience for my child in a group setting?
A: Every student begins with a University Readiness Assessment to identify their strengths, challenges, and blind spots. Within the small cohort, your child receives individual attention while benefiting from peer learning and support. Whether they need help with organisation, confidence, stress management, or university navigation, we address their specific needs while they learn from others facing similar challenges.

Q: Do you have experience with anxious, neurodivergent, or non-traditional learners?
A: Yes! As a former Accessibility Counsellor, I've worked extensively with students who have ADHD, anxiety, learning disabilities, and many other diverse needs. Our coaching approach is inclusive, student-centred, and grounded in lived experience. The small group format can be especially beneficial for students who haven't always thrived in traditional environments: they find their people and realise they're not alone in their struggles.

Q: What if my child is unmotivated or resistant to joining a group program?
A: This is very common, and the group setting often helps overcome this resistance. Many hesitant students find it easier to open up when they realize other smart, capable students share their concerns. We focus on building trust and creating a safe, supportive environment where students feel comfortable being themselves. Once they connect with their cohort, engagement typically increases dramatically.

Q: What results can I expect to see in my child?
A: Parents should expect to see their children become more motivated, emotionally steady, and independent. Your child will learn practical tools to manage their workload, navigate challenges, and build sustainable success habits. Most importantly, they'll develop unshakeable confidence, genuine friendships, and the self-advocacy skills to handle whatever university throws their way (reducing your stress and their dependence on family rescue missions).

Q: How do you know these formulas actually work?
A: Our framework is backed by peer-reviewed research published between 2020-2024, confirming that non-academic factors like self-regulation, emotional intelligence, and motivation are critical for success. We combine this research with proven small-group coaching methodology. Plus, our founder's personal experience of failing first year, despite every advantage, and then earning a master's degree, means we truly understand both the struggle and the solution.

Q: Why small groups instead of individual coaching?
A: University is inherently social, and isolation is one of the biggest threats to student success. Small cohorts provide the best of both worlds: personalized attention from an expert coach plus peer learning, accountability, and community building. Students have an opportunity to stay close with their cohort and have connections that provide support throughout their entire degree and beyond.